Step 1: Send emails to hair@tobyplace.co.uk and including the followings:

√ Pictures of the wig ( showing the wig no lace cut, no damage, unwashed, no hair cut, no hair dye)
√ Exchange or Return Service you are requiring.
√ Reason of Exchange/Return

Step 2: Wait the shipping address for Return/Exchange
* Return/Exchange address is based on U.K. & U.S. for most of the countries.

___________

ONLY eligible wigs (Including no lace cut, no damage, unwashed, no hair cut, no hair dye, etc) can be exchange/returned. If you want to exchange/return, please contact us in 15 days once receiving goods, which means your return/ exchange request is gladly received.