Ensure you book your appointment at least one or two weeks ahead before the initial date of the appointment

To secure your slot, a non refundable deposit of 50% would be required upfront. This will be deducted from the initial price for the service.

No emergency slot options available once the slots are already fully booked, it’s advised to send an email for any questions , because DM are not monitored or alternatively Contact us for availability.

If your are coming for a PONYTAIL Appointment (Frontal ponytail or Natural hair Sleek) ENSURE to have your hair already washed, blow-dried, straightened and relax as there won’t be extra time to do this during your appointment hours.

Ensure you have your cornrows done before coming for your appointment. We do not offer cornrows services.

You can RESCHEDULE your appointments 7 days before the appointment date through your confirmation email. However, you will only be able to reschedule your appointment once within the month of your initial appointment.

The balance would only be accepted by CASH to pay balance by card a terminal fee of 2% of charge is added to balancee

Due to the limited space in our studio we can not accommodate plus ones or tag along for your appointments.

We only works on HD lace, if you send a lace that is not an HD lace to us for your appointment, your appointment is going to be automatically cancelled
It’s advisable to ask before booking the appointment.

Ensure to include your Full name, Date and time of your appointment on the package being sent or delivered in person.

All hair installations require your unit to be dropped off 1–2 weeks before your appointment.
For Birmingham residents: We recommend delivering your wig in person.
All wigs dropped off later than a week to the appoinment will incure a £30 charge

Drop-offs are available Monday–Saturday. Confirm the date and time with us before delivery.

Non-contact service allows you to pick up your completed unit at the scheduled appointment date and time.

Out of hours appoinment is only available on Fridays and Saturday from 9:00pm for extra £50 plus selected service fee

All hair or units must be properly washed and clean before being sent or delivered.

Appointment cancellations will result in no refund of the deposit.

I confirm I have read and agreed to the above booking policies before booking the below service.